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Advanced Metering Infrastructure (AMI)

Overview & Benefits

These advanced meters use a time-tested technology that gives us the ability to spot large leaks more quickly and manage our extensive water distribution system better. Customers can use a secure, web-based portal that allows you to monitor your water use, identify ways to conserve, and even set leak alarms for your home or business. See the information below to signup up for this portal.

The meters read water flow through a highly accurate and reliable system that has been in use for many decades. What’s new is the way the meters are read and the readings getting to the utility billing system. Using an advanced technology called AMI, which stands for “Advanced Metering Infrastructure,” the water meter readings are transmitted to Aurora Water via cell phone signal. You may still see us out performing routine maintenance. Please keep your meter pits uncovered and available at all times. This means you cannot cover the meter pit with landscaping or flower pots.

AMI meters can store the meter data in regular intervals. The meter pushes the data multiple times per day, giving us a true picture of how much water is used and when. This can be invaluable in identifying large leaks before they can cause damage. By analyzing this usage data, our water professionals can help identify potential water savings, and our engineers can use this information to better design and manage our systems of pipes and valves.

Benefits

  • Provides better information about water usage patterns across the city. The information will help enhance our ability to design, maintain and improve our water system. Ultimately, data will become available to customers to help improve their ability to manage their water usage.

  • Operates more efficiently, eliminating the need to read more than 98,000 meters every month using trucks with receivers.

  • Taking vehicles off the road helps reduce our community’s carbon footprint.

If you have questions about the AMI system, please email [email protected] or call call 303-326-8045.

Can I see my water usage online?

There are two ways you can view your water use data. The first way is to use our customer payment portal or dashboard at myaccount.aurorawater.org/login. This portal shows your water usage on an hourly basis.

If you need leak alerts or more detailed water use data, sign up at Badger Meter's dashboard at EyeOnWater.com. This web-based portal provides a secure environment for customers to view their water use data and set alerts.


Document Accessibility

Please know that while the city is working to make all information accessible, some information such as Excel files, plat maps, site plans for development projects, architectural plans, scanned handwritten documents and other highly visual materials provided by third parties outside of the city may not be accessible. If someone needs this material in an alternative format to fully access the information, please contact us at our webform or email us at [email protected] and let us know how best to assist you.
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