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Aurora Water

Aurora Water billing's phone is currently down. Pay-by-phone systems  are still working.

Due to a system outage, our customer service department is currently unable to connect you with a live agent. If you need to make a payment, you can still use the pay-by-phone option. You can also access account information through our secure online portal at https://myaccount.aurorawater.org/login 

For emergencies and water reconnections, please call 303.739.6772. 

We apologize for any inconvenience.


Aurora Water (Colorado) Mission Statement

Enhance and protect the quality of life for Aurora citizens by providing safe, dependable and sustainable water, sewer and stormwater services, today and in the future.

Contact Us

Customer Service & Emergencies

During Business Hours
(7:30am – 5:00pm, M-F, non-Holiday)
Billing, Customer Service, Emergencies, & Water Reconnects

303.739.7388

Pay-by-Phone and online options available 24 hours

After Business Hours
(5:00pm – 7am, M-F, Weekends/Holidays)
Emergencies & Water Reconnects
303.739.6772

Follow Aurora Water on social media

      

Media Inquiries

Shonnie Cline
Manager of Aurora Water Public Relations
[email protected]
303.739.6568

Rory Franklin
Communications Strategist Senior
[email protected]
303.326.8854

Aurora Water Cares

Having difficulty paying your water bills due to medical crisis, job loss or other challenges? Call Aurora Water Billing at 303.739.7388 or visit Aurora Water Cares

Visit our Wild Horse Reservoir webpage
Aurora is planning Wild Horse Reservoir. Learn more and subscribe to our quarterly enewsletter by clicking HERE!

Accreditations

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