Contact Us

Customer Service & Emergencies

During Business Hours
(7:30 a.m. – 5 p.m., M-F, non-Holiday)
Billing, Customer Service, Emergencies, & Water Reconnects

Pay-by-Phone and online options available 24 hours

After Business Hours
(5 p.m. – 7 a.m., M-F, Weekends/Holidays)
Emergencies & Water Reconnects
303.739.6772

General Inquiries
303.739.7370
[email protected]

Water Conservation
303.739.7195
[email protected]

Aurora Water Address
Aurora Water
Daniel P. Mikesell Water Operations Facility
26791 E. Quincy Ave.
Aurora, CO 80016

Follow Aurora Water on social media

Media Inquiries

Shonnie Cline
Manager of Aurora Water Public Relations
[email protected]
303.739.6568

Rory Franklin
Communications Strategist Senior
[email protected]
303.326.8854

Having difficulty paying your water bills due to medical crisis, job loss or other challenges? Call Aurora Water Billing at 303.739.7388 or visit Aurora Water Cares

Aurora is planning Wild Horse Reservoir. Learn more and subscribe to our quarterly enewsletter by clicking HERE!