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Mortgage Assistance Program

Notice: As of March 15, 2024, the city is no longer accepting applications for this program as funding has depleted. 

The Aurora Emergency Mortgage Assistance Program assistsNeighborhood Image eligible homeowners who have experienced financial hardship associated with the COVID-19 pandemic. The program uses federal funds from the American Rescue Plan Act (ARPA) to help homeowners get caught up on past-due housing payments, property taxes, insurance and housing utilities. 

Expenses covered by this program

  • Mortgage assistance

  • Mortgage reinstatement assistance  

  • Homeowner association fees or liens 

  • Condominium association fees  

  • Homeowner’s utilities (including electric, gas, home energy and water)  

  • Payment assistance for delinquent property taxes   

  • Homeowner’s insurance payment assistance 

Please note this program does not cover internet costs/fees as initially advertised. We apologize for the inconvenience this may have caused. The Affordable Connectivity Program is an Federal Communications Commission (FCC) benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more. Learn more about the Affordable Connectivity Program


Please note the city of Aurora is using the state's Neighborly Software portal to process applications. For Neighborly portal support, such as resetting your password, please email [email protected].

Program Frequently Asked Questions


Call 303.739.7900 or email [email protected] with questions. 

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