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Service Center & Emergencies

In observance of Presidents Day, city of Aurora offices will be closed Monday, Feb. 20. All online and pay-by-phone options are available. For water and wastewater emergencies, call 303.326.8685.

Aurora Water Service Center (7 a.m. to 3:30 p.m., M-F) - 303.326.8645

To report:

  • Water and sewer emergencies
  • Hydrant leaks & issues
  • Report spill
  • Drinking water questions
  • Water pressure issues
  • Storm drain concerns
  • Locates / Call before you dig

After-hours EMERGENCIES (3:30 p.m. to 7 a.m.) - 303.326.8385

To pay your bill, start new water service, request final meter readings or to cancel service - 303.739.7388

To report water issues, a hazardous material spill or illegal dumping, or for information about proper handling of hazardous materials, please call 303.739.6772.

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