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Pay My Water Bill

Aurora Water Billing is experiencing higher than normal call volume. Please be patient. We will get to you as soon as we can.

If you need to make a payment or get account information, you can use our secure online portal at https://myaccount.aurorawater.org/login.


IF YOUR WATER SERVICE HAS BEEN DISCONTINUED AND YOU HAVE MADE A PAYMENT ONLINE OR THROUGH OUR AUTOMATED PHONE SYSTEM: 
Please call 303.739.7388 and provide your authorization number so your service can be restored.

Billing Questions
303.739.7388
We accept most major credit and debit cards.


PAY BY MAIL

Mailing address:
Aurora Water
P.O. Box 719117
Denver, CO 80271-9117

PAY IN PERSON

The Aurora Municipal Center, 15151 E. Alameda Parkway, is open for water bill payments from 9 a.m. to 4 p.m., Monday to Friday. Please go to the east entrance and check in at the Access Aurora desk.

PAY ONLINE

Click here to make a one-time payment, create an online profile, pay your bill, setup and manage AutoPay, request paperless billing, view account history and much more.

PAY AT DROP BOX

For your convenience, payments can be dropped off postage free in our secure drop box at the Aurora Municipal Center, 15151 E. Alameda Parkway (east side of the building facing Chambers Road). Staff checks the box twice a day for payments. Please do not pay by cash in the dropbox.

PAY BY PHONE

303.739.7388

Our automated payment system allows customers to access their water account, billing and payment history information over your phone.

Option 1 you can use your phone number on file to make a payment.

Option 2 you can use your water account to make a payment.

Press 0 to speak to a representative.

Este sistema de pago también está disponible en español.

BUDGET BILLING

This program allows your water payments to be spread out evenly throughout the year. We calculate your utility costs, previous usage and seasonal fluctuations in water consumption to provide a more predictable bill each month. For more information, visit our Budget Billing page and enroll before April 14.

THIRD PARTY-PAYMENT OPTIONS

Customers can pay their bill using third-party services, including those at area grocery stores like King Soopers, but many of them charge substantial fees. We recommend using Western Union, as their fee is only $1. Ask for Western Union Quick Collect Payment and you should only pay $1. Click here for more details.

BUDGET BILLING

This program allows your water payments to be spread out evenly throughout the year. We calculate your utility costs, previous usage and seasonal fluctuations in water consumption to provide a more predictable bill each month. For more information, visit our Budget Billing page and enroll before April 14.

WATER RATES

See the 2023 water, sewer and storm drain rates at HERE.

Want to see how Aurora's average bill compares to neighboring water providers? Click here.

Learn more about what's taking place throughout Aurora, as well as the latest news about Aurora Water by clicking on the link above. 

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