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Leak Alerts

A better option for residential accounts is the water customer portal, which provides alerts for leaks or continuous flow events (such as a running toilet or accidentally leaving a faucet on). 

For commercial, industrial and institutional accounts, irrigation-only accounts and multi-family accounts, EyeOnWater is a helpful tool for monitoring leaks and continuous flow events (such as accidentally leaving a faucet on) and can notify you if it suspects one. Set up notifications through the EyeOnWater website or the mobile app using the Leak Alert function. If you have more than one meter on your account, set an alert for each meter.

Recommended Leak Alert Levels

Start with one gallon per hour

This low amount can catch most leaks, but depending on normal use at your property, you may need to increase it to avoid false leak alerts. 

Using the EyeOnWater on a desktop?

Using the EyeOnWater mobile app?

Screenshot tutorials below

Iphone

Android

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