You can expect courteous service and open access to our resources. You have the responsibility to follow and abide by the library’s loan and computer use policies, to be courteous and respectful of other patrons’ privacy and space and to take care of and return borrowed library items according to our loan rules on time. See our Customer Responsibility policy for more.

Due to safety concerns, areas designed to serve the needs of customers under the age of 18 are restricted to children, adults supervising children/ individuals of any age with special needs and to adults such as teachers using the children’s collection or specific services offered in Children’s area. See the full Access to Children’s Area policy for more.

If you are parent or guardian of children in the library, you must supervise children to ensure care and proper use of the library and respect for other users. See the full Customer Responsibility policy and the Vulnerable Person policy for more.

As a library card holder, you are responsible for items checked-out on your card or the card of a minor under your guardianship. This includes the overdue fines and the costs of lost/stolen materials. You must notify us at 303.739.6600 if you have lost your card or suspect it was stolen to cancel your account.

When an elector and library card holder of the city of Aurora objects to the inclusion of an item in the collection, this is the reconsideration procedure to be followed. Customers can request reconsideration of the item by filling out a form: Request for Reconsideration of Library Materials

When an elector and library card holder of the city of Aurora objects to the inclusion of a program, display, or exhibit at a library location, they can request reconsideration of the program, display, or exhibit by following the procedure listed in the Request for Reconsideration of Programming, Displays, or Exhibits Form.

According to Colorado Statute you have certain rights to library record privacy. See the full privacy policy for more.