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Water Customer Portal

SpryEngage is our online water customer portal used to manage your accounts.

Our water customer portal allows for capabilities such as:

  • More intuitive user experience
  • Improved bill layout
  • Apply online for Aurora Water Cares and quickly upload documents to complete the application.
  • Aurora Water Cares donations – can set up auto-pay donations and one-time donations, and now have a roundup option
  • Submit forms online
  • Update mailing address and phone number
  • Set multi-factor authentication for login
  • Add, view and manage (improved controls for) multiple accounts with one sign-in
  • Contact us – submit an electronic request for contact
  • View and download payment and statement history
  • FAQs
  • View water consumption in the graph and select specific periods to view
  • View water usage summary
  • Receive response emails when submitting forms/contact us

You will need to sign up for a water customer portal account.
It only takes a couple of minutes, and the page will walk you through the process. 
Click here to begin.

SpryEngage Customer Portal

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