The city of Aurora is improving its process for small cell and fiber licensing when it launches the second phase of DevPortal.AuroraGov.org later this month.
The first phase of this new portal—an upgrade of an existing software program—launched in March with Office of Development Assistance pre-application services and neighborhood and community group registration.
This second phase will upgrade the licensing process for small cell and fiber from an email process to an online system, which will streamline the licensing process for businesses.
DevPortal.AuroraGov.org will be offline from 6 p.m. Thursday, May 23, until the morning of Friday, May 24. The small cell and fiber licensing services will be available on the portal starting May 24.
Services on this new portal will continue to roll out in phases over the coming months. Future phases of the portal will include the addition of other commercial business online services related to temporary use permits, code enforcement, building, planning and development, Aurora Water business services, and public review and comment of development projects.
Until additional planning, building and development services shift to the new portal, business and residential customers should continue using Aurora4Biz.org and BuildAurora.org—along with AuroraGov.org—for online services unrelated to small cell and fiber licensing, neighborhood and community group registration, and pre-application services.
The improvements to this online customer portal technology are part of the city’s Development Process Improvement Plan to streamline processes, enhance review capabilities and provide better customer service.