The city's Zoning Navigator tool simplifies the site selection process and shows where projects are permitted. For other questions, contact the Planning Information Counter (PIC) at 303.739.7217 during regular business hours or [email protected]. Please note the Aurora Municipal Center (15151 E. Alameda Parkway) is open to the public 9 a.m. to 4 p.m. Monday to Friday for in-person customer service and payments. In-person customer service is suggested for customers who have challenges accessing services online or prefer to do business in person.