Deliver safe, reliable, high quality and sustainable water, sewer and stormwater service.
Customer Service & Emergencies
During Business Hours (7:30 a.m. – 5 p.m., M-F, non-Holiday) Billing, Customer Service, Emergencies, & Water Reconnects
Pay-by-Phone and online options available 24 hours
After Business Hours (5 p.m. – 7 a.m., M-F, Weekends/Holidays) Emergencies & Water Reconnects 303.739.6772
General Inquiries 303.739.7370 [email protected]
Water Conservation 303.739.7195 [email protected]
Aurora Water Address Aurora Water Daniel P. Mikesell Water Operations Facility 26791 E. Quincy Ave. Aurora, CO 80016
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Please know that while the city is working to make all information accessible, some information such as Excel files, plat maps, site plans for development projects, architectural plans, scanned handwritten documents and other highly visual materials provided by third parties outside of the city may not be accessible. If someone needs this material in an alternative format to fully access the information, please contact us at our webform or email us at [email protected] and let us know how best to assist you.